Tribal Rootz

Products/Services

Customer Service

  • The current wait time is 3 weeks.
  • But can be up to 12 weeks depending on the list.

Each custom order is done by hand. The time to complete the order depends on the quantity of items and how many accents used on the costume (for example beading). I take time to give each item the highest quality in craftsmanship. Extra details are sewn into the costume that will create a one of a kind look.

Expected arrival date is estimated depending on the individual order. You will be notified by email if for some reason it takes longer than expected. Tracking information will be emailed once the product has been shipped. Please allow 5 to 10 working days for delivery.

Rosalie

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Art rights © All rights reserved.

Please, do not copy or use any of works without getting permission. All artwork (including bra and belt designs) is copyright by Rosalie as artwork.

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Copyright

Purchase of the items is not a license to use the designs and does not lend to duplication permission in any form. Changing (except to resize), duplicating, loaning, sharing in any way, or any transfer of the designs is a violation of Title 17 U.S.C., et seq. Tribal Rootz allows only the purchaser to use finished craft items for resale. No other permission is written or implied.

All images of any of the designs on any of my web pages are copyrighted by Tribal Rootz and may not be used for any purposes.

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Returns 

Return within 7 days of delivery. Replacements will be exchanged or refund provided at our discretion within 10 days from the day we receive the returned merchandise or eligible refund request. Buyer is responsible for return shipping charges.

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For Kuchi Items

Old Authentic Costumes, Textiles & Jewelry from Afghanistan & Pakistan can be old & worn, missing pieces, dented and pretty dirty. Some buttons and coins are reproductions yet still from Pakistan and authentic.

The majority of the time I do have the coins and buttons in stock. For large orders such as 500 + there may be that delay so please email me first if needed by a deadline. I will do my best to get them to you as soon as possible.

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Conditions of Sale for Auction Sites

The successful high bidder (auction only) must complete the sale transaction within 7 days from the end of the auction. Otherwise, high-bidder will be considered as a NON-PAYING buyer.

While all care is taken, any errors or omissions in the item details are unintentional.

I am committed to work through any issues you may have in accordance with our policies unless negative feedback has been left or threatened.

Warranty

The buyer has the responsibility to send back the faulty item.

7 days refund policy. It is not acceptable for refund/replacement to take place if buyers feel unhappy because the item was not what they expected, or they have changed their mind.

Shipping and Handling is NOT refundable on any transaction.

Returns

Buyers must return the item within 7 days of auction in all of the original packaging and copy of the invoice.

All returns must be accompanied with a return authorization (RA) number.

All returns without the RA number will not be accepted.

Replacements will be exchanged or refund provided at our discretion within 10 days from the day we receive the returned merchandise or eligible refund request.

 

Buyer is responsible for return shipping charges.

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Testimonials

  • "I bought 3 bras from Tribal Rootz about 4 years ago, and they look as good as the day I bought them. Woolight keeps them looking beautiful. I am still getting wonderful complim..."
    Paulette
    Customer
  • "I own 3 bras by Tribal Rootz and they look as wonderful now as the day that I bought them. Dance in them, put them in woolite and hand wash for 2 minutes. hang it up and the t..."
    Paulette
    P